Welcome to the inaugural issue of Human Tech Tips -- Tip #1. How do we take your customer service and kick it up a notch?

This is a big question so where do we begin?

As an overview Max Muncy Jersey , it''s a given that the answer is three-fold: People, Process, and Technology. Let me say right from the start, my bias is on the people side.

My questions for you to ponder are:

1) Do you collect and measure any data? After all, what gets measured gets managed Corey Seager Jersey , and what gets managed gets better.

2) Do you have customer satisfaction statistics? And if yes, how and where are you getting them?

3) Do you have ongoing training in place - not sales training - not product training - not protocol or rules and regulations training but true relationship building skills training?

Let''s address the first question. Just because your system has metrics available to you doesn''t mean you need to use all of them.

My advice is to start at the end. What are you trying to achieve and what measurement would absolutely reflect that achievement? Then that''s what you want to measure. The first time you measure gives you a baseline, a benchmark, to use for charting your progress 1 month, 3 months Chris Taylor Jersey , 6 months down the line. You''re not comparing yourself to any one but yourself so it''s fairly accurate. Yes, there are environmental or economic or seasonal issues, but you''re getting a pretty truthful snapshot.

As an example, lots of companies measure length of call. Yes, this is a useful statistic. But if you are committed to customer service Jackie Robinson Jersey , then I would suggest first call resolution is more important than length of call. Southwest Airlines is committed to quality customer service and they don''t even calculate length of call.

We''ll cover question #2 in the next Tip and so on.

If you have questions or tips you''d like covered, please feel free to email me at rosanne@ . To receive your own copy, email subscribe@ .

Mobile games are already getting more and more famous. Since technology has advances so did the means of playing. Before, game consoles were huge and bulky. You also need to have a TV in order for you to play games. Now, you can play whenever and wherever through your mobile devices. You can play whatever game you want to play even casino mobile games.

Mobile casino games are also played by a large number of people nowadays. You can play poker and other games without having to bet real money. But Mike Piazza Jersey , you also have the option to use real money if you really want to.

With mobile casino games, you can already play games whenever you want to. This is perfect during times during times when you are bored or you are waiting for someone. This can be good for killing time.

Depending on your mobile device, there are various mobile casino games that you can download. You just have to visit certain mobile casino sites. The following are five of the top sites that you can go for.

The first one is the 32Red Mobile Casino. It is compatible to almost all mobile devices like especially smartphones either with Android, Symbian or Windows platform. It is also compatible to iPhone. There are different games available for the users like roulette, keno Clayton Kershaw Jersey , blackjack and others casino games. The games are also sent directly from the website to your mobile device. The players need to choose their platform, country and mobile number in order to download. When you join this site, you are able to acquire a $50 maximum of welcome bonus.

The Platinum Play Mobile Casino also offers games to different mobile devices. This can also offer 20 different games that players can choose from. This website is famous for providing a welcome bonus of $400.

Spin Palace Mobile Casino can also offer games to almost every mobile platform. Moreover, this site also gives out a lot of bonuses and promotions to their players, which add up to the gaming excitement. You can get $1 Justin Turner Jersey ,000 of bonuses once you join the website.

Slotland Mobile Casino only provides a limited number of games. This is compatible with Symbian, Android, Windows and Blackberry Platform. Moreover, this is the only site that accepts US users. When you join, you also have the chance to get a maximum of $100 welcome bonus.

Lastly Los Angeles Dodgers Jersey , the All Slots Casino has the Spin3, which is the top software when it comes to mobile casino games. This is also compatible to almost all the smartphones in the market. Some of which are the Android, iPad, Blackberry, iPhone J. C. Ramírez Jersey , Symbian and Windows based phones. This also gives the player a wide variety of games. Players can also get to experience a lot of perks from this site.

In choosing the casino mobile site that you go for, you need to check if it’s legal for you to use their games. Different countries have different legalities when it comes to mobile and online gambling. Moreover, make sure that you are going to a legit site. The Internet is already a platform for scammers if you are not careful enough.

Damien Davidovic is the author of this article about casino mobile. Learn more about casino for mobile at his site.
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